Customer service

At Fidex we develop technological tools to support you in the event of a claim. Through our solutions we will provide you with direct attention to help you step by step in each of your procedures.

Chatbot

We provide you with 24/7 information to guide you in case of major medical and auto claims, help with individual policies and frequently asked questions about your documents.

Claims Portal

Allows the insured to report their claims for major medical expenses.