Customer Service

At Fidex, we develop technological tools to support you in the event of a claim. Through our solutions, we provide direct assistance to guide you step by step through each of your procedures.

24/7 Assistance

We offer 24/7 support to assist you with Major Medical Expenses and Auto claims, help you purchase individual policies, and address any questions regarding your documents.

Claims Portal

Allows the policyholder to report claims for Major Medical Expenses.