Duty of care in health protection

As mentioned above, duty of care is the moral and legal obligation of companies to care for and protect their employees. It includes minimising the potential risks to which they are exposed in their working lives, providing safety and comfort and, in the case of work activities beyond the office, protection must accompany the employee wherever he or she goes.

Gradually, some sectors of the economy have been reactivated, and with it business travel. Regardless of precautionary measures, there is a need for support against the still latent risks of the pandemic and those outside the pandemic, which have been less considered recently but are still there.

A comprehensive coverage plan includes several aspects that contribute to ensuring the wellbeing of employees on different fronts. A primary pillar is health coverage and access to medical care if needed. It is important that all employees of the organisation are insured, regardless of their position and location, as claims make no distinction. It is crucial to have minor and major medical insurance.

When choosing an institutional medical expenses programme, it is useful to review the specific situation for staff. For example, there are schemes for frequent travellers or expatriates that include technology-supported remote medical assistance services (video calls) that reduce costs and are convenient for a consultation without the need to travel or find a specific clinic in a foreign country. Following the changes that have occurred over the past year and as the global situation evolves, it is appropriate to take into account the risk landscape associated with business travel and extend our duty of care to wherever our staff travel to ensure their wellbeing.

We invite you to visit our insurance options at www.fidex.com.mx

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